Frequently asked questions

Most frequent questions and answers

We do consultations with everyone who signs up for the service. After we get some information during your consultation we’ll look over your answers and match you with a FIAB that fits your needs.

Yes, unless you are a danger to yourself or others; and/or express thoughts of suicide or homicide or abuse of children or the elderly.

You pay-per-session, so as often as you’d like. We also offer a variety of sitting packages.

We’re sorry you didn’t connect with your FIAB. We’ll work to find you a better match. Also, if you have any problems with your FIAB, let us know immediately.

No, this is strictly a phone-based service.

Talk to your parent(s) and ask if they can sign you up for Friend In A Box services. Legally, we need a parent’s or guardian’s permission to contact you.

Email our FIAB Coordinator at coordinator@myfiab.com.

Please share the details of your experience on our contact page.